Refund policy

Thank you for shopping with Trend Palazzo LLC. We aim to ensure you are satisfied with your purchase. Please review our refund and return guidelines below.

1. Returns

We accept returns within 14 days of delivery.
To be eligible, items must be:

Unused
In original condition
In original packaging

Certain items may be non-returnable for hygiene or customization reasons.

2. Refunds

Once your return is received and inspected, we will notify you.
Approved refunds are issued to your original payment method.

Shipping fees are non-refundable unless the return is due to our error or a defective product.

3. Exchanges

If your item is defective or damaged, we will replace it at no additional cost.
Contact us at info@retrofume.com with photos of the issue.

4. Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

5. Non-Refundable Items

Gift cards
Digital products
Custom-made or personalized items

6. Late or Missing Refunds

Please allow processing time. If not received, contact your bank or payment provider before reaching out to us.

7. Contact

If you need help with a return, email us at info@retrofume.com

Your cart is empty

Your cart

Subtotal

Menu